13 August 2007

We could not have asked for a better experience than we had with White Movers.  Our move was a bit different because we were moving back to the US from San Luis Potosi.  I had gotten a quote from an international company and it was very vague with many contingencies (like being charged by the hour for the time the truck would have to wait to get across the border, etc.), extremely high and totally unsatisfactory.   Having previously lived in Ajijic I was aware of Strom/White but I had no idea if they could help me in San Luis Potosi.  I contacted Teresa White.  She couldn't have been more helpful.  Her quote was straight-forward and reasonable. She was very clear about what we needed to do and how to do it.  The move was accomplished on time without a single problem.  Everything arrived in perfect order with no problems at the border.   Thank you, Teresa, for all your hard work.  This comment was totally unsolicited.  I came across the website while looking for contact information for a friend in San Luis Potosi who will be returning to Canada in the next year and wanted the number of my movers.  So even though I'm now back in the US of A I'll still have plenty of opportunities to sing your praises!

16 October 2007

Strom White Moving did an excellent job of moving our belongings from Divide, CO to Lakeside.   Our household goods included several pieces of antique furniture.  Our greatest concern was a Victorian Era sideboard from London 8 feet tall with leaded glass mirrors and intricate carving details.  We worried about damage to the items in the shipment, especially the sideboard, as well as horror stories we had heard about theft and breakage with the Mexican Customs.  But everything came through in perfect condition.   The local Moving Company Strom White used to professionally pack and load our items was fantastic.  It took a few days longer than we expected for them to send out the load, but once we received it and saw how meticulously the items were wrapped and protected we understood immediately.   Prior to the move, Teresa White was always available to answer our questions both by phone and e-mail.  Her staff took care of all legal details required by Aduana and she made the potential paperwork nightmare a walk in the park.    Once the shipment arrived Lakeside, they made sure it was delivered to us ASAP.  The Strom White delivery men were a pure joy to work with.  Pleasant, smiling, and most important of all - CAREFUL.  They truly went above and beyond in their efforts to get our furniture into the new home without a scratch.   There is enough stress when relocating to Mexico without having the additional burden of dealing with Mexican Customs without the help of experts like Strom White.  Incidentally, we have moved several times cross-country in the US with professional movers, but this was truly the most professional, hassle-free and damage-free move we have experienced.  Thank you Doug and Teresa!

20 December 2007

We moved from Lake Oswego, Oregon to Patzcuaro, Michoacan in August, 2007. I had read numerous accounts of the horrors of moving from the US to Mexico, and took the advice from a number of 'how to do it' books....and contacted Teresa and Doug White of StromMoving. What a great expeience!! Our stateside agent was terrific! Teresa answered every question (some of them asked more than once) with care,skill and humor....never making us feel like we 'just didn't get it.' The move itself was flawless. Everything happened on time, and our goods arrived in great condition and were unpacked to our utter satisfaction. We are now providing a service to people moving to Patzcuaro from within Mexico or from the US, and are enthusiastically recommending that they contact Teresa and Doug for a truly moving experience:).

12 March 2008

TESTIMONIAL (SUNSHINE LETTER!) FOR STROM-WHITE MOVING AJIJIC   This is an extremely positive testimonial of satisfaction for Strom-White Moving of Ajijic. During January 2008 Strom-White moved the contents of our house in Ajijic to San Antonio TX. From beginning to end the move was handled in a very professional manner, the packing was exceptional, things happened on time, and all the details of border crossing, customs, and final delivery to our home went like clockwork. During the wait for our shipment, representatives of Strom-White kept in contact with us, updated the progress of the move, and after delivery took the time to evaluate our opinion and assist in rectifying anything that we were not pleased with (we were totally pleased!). Everything arrived unmolested, and nothing was broken or missing.   In summary, I just don't think anyone could have made the move more secure and care-free than Strom-White, and I heartily recommend them to everyone planning a world-wide international move. They really did a super job!   Below are some of the things that evidence attention to detail: -    Excellent packing -          Coordinating Shipment Travel -          Preparation of Inventory for Mexican Customs -          Transportation from Ajijic to San Antonio, TX -          Loading of shipment onto an Authorized Trailer for transport through US and Mexico -          Instruction on Requirements -          Point of Origin Assistance -          Information on Transit Insurance -          Broker Document and Transfer Fees -          Unloading of Trailer at Destination -          Unpacking -          Debris Removal -          Packing and storage until shipping day.   And Doug White and his wife, Teresa, (owners) being International Coordinators offer these extras and do the following that some companies do not: -    Our representatives are at the Laredo border for all shipments , and your belongings cross the Mexico border under their supervision -          Doug's wife, Teresa, arranges all portions of your move -          They make sure your goods are in a sealed trailer -          They live in the Ajijic area   Doug is a real professional and knows what he is doing!

16 April 2008

This note is to give you a recommendation, should the time come when you, too, move back north.  Our shipment of household items also arrived today and Strom White Movers did a fantastic job!  I was quite concerned about 4 large oil paintings, but the canvases arrived in perfect condition.  I was very impressed with the care that was taken with each item, how well all the furniture (yes, my 20 or so chairs) was wrapped and how well the shipping containers were packed. So hasta luego, my friends, and many many thanks to Strom-White.  Your guys did a great job.

12 June 2008

Stored my personal effects in Ajijic for 15 months then air-freighted them from Mexico to Cyprus when I finally relocated there.  Everything arrived unbroken and in good condition, despite the length of time. Professionals!!

8 September 2008

I'm sure there have been better moves for someone but this one for us seemed to go seamlessly. It was a very positive experience for us from beginning to end. We still have some boxes to unpack but all of the critical things came through unscathed. Do you know the name of the movers in Nashville who delivered to our house? They were also terrific and I didn't get a card or their names should we need them in the future. Best to you and many thanks for such a professional job.

14 October 2008

I wanted to send a personal note thanking you for your part in the biggest move we have ever made.  You helped alleviate much of the nerves involved with a move of this size.  I do want this comment to be public record--WE ARE NOT MOVING AGAIN--EVER!  But your crew was delightful and very helpful.  You are very fortunate to have employees that represent you so well.  I send out a daily update to many friends that are planning on moving or visiting here and they will hear glowing reports about you.

31 March 2009

My wife and I have moved 5 times over the last 20 years and our last move with Strom was certainly the most efficient and well organized. The packers did a really great job unfortunately I did not know they would be so thorough or I would have let them pack the 40 boxes of paintings that I packed myself which took me 19 days!  Everything arrived on time and all there.  I hope everyone else will have the positive experience we did.

Aug 19,2009

We arrived safely back to our home in Florida on August 5, after picking up our furniture at your fright forwarder in Laredo on the morning of August 3. As such, we just wanted to let you know how well everything went. Thanks to you, everything happened just as you said:    -Our lift vans were there and ready to be unpacked and repacked in the 14ft U-Haul at early Monday morning.  - Two loaders were there at 9 AM to open the lift vans and pack the U-Haul.  - As you said, the 14 footer held everything nicely with no problems.  - There was absolutely no damage at Laredo or when we arrived in Stuart, FL. Your local packing is the very best. With your advice and packing, we saved the cost of insurance.  - The loaders charged only $125 when you said it would cost about $200.  - They were done with the repacking in an hour when they said 2 hours. We went to get breakfast and on our return the truck was loaded, reconnected to our trailer/car carrier, and we were off to Florida.   After our experience with LCM on our move to Ajijic, it was a real treat to do business with an experienced mover who does what he says.   Our best to everyone at Strom White,   Darrell McGill

Oct 19, 2009

I just want to tell you that my pack and move went perfectly.  The two brothers that you have working for you are both hard working and extremely confident.  This is the second time you folks have provided flawless service to me.  I appreciate it.  You can use me for a reference anytime you'd like.   Regards,   Ellis Lee

Late 2004

We were customers with Doug and Kathy Strom in late 2004 preparing to move, with wonderful assistance from them.  When that shipment arrived, you Doug White came with Doug Strom  and the shipment to our new house, and also came with us to unload into two storage rooms.  Moved us on several local moves until we left in November 2011, and came back to the US.   Excellent service, could not ask for any thing better and more cooperation.  Having lived and moved in and out of the US and the Far East and Europe, over many years,  never had any better service that what we received from you folks. We always think fondly of you folks.....you were more than accommodating to us during the years we lived in Mexico. We wish you continued success in your business.      The Weatherby's

October 2012

We corresponded via Tomzap several months ago about moving household goods to Puerto.    We used Strom White Movers and Teresa was definitely as good as you suggested.    They did a door to door move, all shipping, brokerage fees included and it worked out great.    We packed the goods ourselves and based on that didn't think the quote included unpacking and were pleasantly surprised to find they sent 4 guys with the load and unpacked and placed it all for us.     The shipment left us in Canada Sept 12, crossed into Mexico Sept 28 and reached us October 3.    I had been worried it would sit somewhere in Mexico for too long.   No evidence of customs inspection, no damage to the wood crates we used, no damage to our stuff which included a lot of fragile items.    We had initial conversations with some brokers others had recommended and found they didn't have the up front knowledge Teresa did which together with your endorsement easily convinced us she was the one to go with.      thanks for your recommendations!   Laurie Masters

June 1st 2013

Thank you Teresa and Vero for making my move from Guanajuato to Toronto a breeze this past fall. When I decided to return to Canada after 14 years in Mexico I really didn't know where to begin. I moved to Mexico in my little red car and I was leaving with soooooo much more stuff. You were very patient answering all of my questions, you gave me the best price of anyone I contacted and the move went off without a hitch. I knew that once it was in your hands I could leave it to you, get on that Air Canada jet and not worry about anything and concentrate on my new position in Toronto. I strongly recommend Strom White to anyone moving in or out of Mexico and if I decide to move back one day you'll be the first people I call. Wishing you all the best in 2013! Nan Niemela

12 March 2014

We have just completed our move from California to Merida, MX.  We were handled by knowledgable and courteous staff who took us from a storage unit, door-to-door, to our new home. Every representation was accurate and trustworthy.  The costs were very reasonable without any surprises and our belongings arrived on-time and with absolutely no damage. We could not have been happier.  Strom White is the best!

2 April 2014

Stromwhitemovers --- represented by Doug White, who was very clear and  helpful with pricing the move, and the details of how thing would be packed and move --- has been a pleasure to work with. The packing was professional and insured that everything from our crystal glasses to heavy furniture would arrive without damage. Our containers were shipped on time and are scheduled to arrive just when they will be needed in Asheville. We recommend StromwhiteMovers without qualification. They know their business.  Robert and Bonnie Moore

15 May 2014

Just wanted to let you know that everything went great! The guys arrived about 30 minutes before the truck. We had a friend here that speaks Spanish so she was able to help with everything. The truck arrived around 5:00PM. I drove here with my vehicle, so I know how slow going the road into PV can be. The guys were very friendly and did a great job. They would not even drink a beer after.    It appears as though they only opened a couple boxes at the border, and when we reopened them, it does not look like anything was even moved around in the boxes. I am so happy about that. The boxes are not crushed, torn or ripped. Even though I won't be able to open most of them until I get back from Calgary, it is a relief knowing they are here and in such good condition. I am pretty confident that there won't be anything broken. The couple I did open right away that I thought might be broken are not....so very happy about that. It is like Christmas here!   I am glad I had spoken to you at length last summer about the options of moving. My brother & wife (who gave me your contact information) chose to move their stuff by container, and by sea. They did not have a good experience, and lots of things smashed and items stolen at the customs place in Manzanillo. Their driver said they unloaded everything and just threw things back in the boxes and then threw the boxes back in the container. Apparently he had not seen anything like that before. That was mid Dec. You had told me about such things....glad I took your advice.   I will recommend your company to anyone who asks...my neighbors need a moving company to bring their things from I think it is South Carolina. I will tell them how good my experience was.   The only things that would be better to know would be that the wooden boxes are not loaded at the residence. Also if I had of known the savings was only about $550.00 for the 4th lift container, I probably would have opted to just fill it with things I now have to get rid of when I go back to Calgary.   I would like to thank you for everything you did, and being patient with the Visa card transaction. I will contact you at a later date when I unpack everything if I find any significant breakage. Because I am a stickler for packing, I do not think there will be any.   Thanks so much Kind regards Lonna Hull

27 June 2014

Just a word to let you know that all of our insured items have now been uncrated and accounted for. They all came thru beautifully – you guys really know your business! – Thanks, Bob DeCote

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